The Care Quality Commission (CQC) is the regulator of health and adult social care services in England. Its aim is to ensure better care for everyone. General Medical Practices have had to be registered with the CQC since April 2013. To do this they must comply with a number of “essential standards of quality and safety” set out by the CQC. The aim of this system is to make sure that people can expect services to meet essential standards of quality and safety that respect their dignity and protect their rights. The CQC is focused on outcomes rather than systems and processes, and places the views and experiences of people who use services at its centre. Therefore, the CQC encourages people to share their experiences with them, so that they can use this information to ensure our service continues to meet essential standards of care.
Our latest CQC report can be found at the link below:
WTMC Insight Report Feb 17.pdf